How To Move Money In Tangerine Android App

How to switch to Tangerine Part 2

In Part 1, we started to learn the process of how to switch to Tangerine for your day to day banking. I showed how to prepare to switch banks, how to become a Tangerine client, and how to open a savings account. Now we'll look at opening a new chequing account with Tangerine, and how to switch over your automatic payments.

Part 1: Preparing, becoming a client, and openings a saving account
Part 2: Opening a chequing account, transferring incoming and outgoing payments

Click here to get started with Tangerine

Step 3: Open a free chequing account

Now that you're a client with Tangerine, with a new Savings account, it's time to open your new chequing account. Since you have done the hard work opening the savings account, opening a chequing account is easy. Select Tangerine Chequing Account from the "Sign Me Up" menu, and fill out the form. You will need an initial deposit again, which you can fund from either your savings, or from your current institution that you connected accounts with in Part 1.
Switch to Tangerine - Open a Tangerine Chequing Account - Basic Info

Switch to Tangerine - Open a Tangerine Chequing Account - Basic Info screen 2
If you are funding your new chequing account from funds in the new savings account you just setup, make sure you leave enough in your savings to receive your sign-up bonuses (usually $100 minimum). After your bonuses payout, you can move that money away from your savings.

Become a Tangerine client today!

Ordering Cheques

To order cheques, access your chequing account through the "View my Accounts" menu on the left. Then choose the "Order my cheques" option. Your first book of cheques will be free and sent to your address on file!

Switch to Tangerine - Ordering Cheques

Step 4: Switching over all automatic payments

Using the Switch Assistant to switch to Tangerine

Tangerine touts their "Switch Assistant"system. It's supposed to find automatic payments from your current banking institution and switches them over to your new Tangerine accounts. I found that this did not work nearly as good as their little "how-to" video showed. Let's look at incoming and outgoing automatic transactions separately.

Payroll, direct deposits and incoming payments

To transfer your direct deposit paycheques from your employer, login and click the 'Switch Assistant' option from the menu. Select the "Transfer payroll and direct deposits" option:

Switch to Tangerine - Tangerine Switch Assistant - Payroll and Direct Deposit

Select the "Transfer payroll and direct deposits" option and follow the instructions:

Fill in the name of your employer, and your employee ID (or unique identifier used by your employer).

Switch to Tangerine - Tangerine Switch Assistant - Direct Deposit Information

Download the direct deposit form that Tangerine creates for you in this step. You will need to print it, sign it, and provide this to your employer.

Switch to Tangerine - Tangerine Switch Assistant - Direct Deposit Form

Outgoing Bill Payments

This is where the Tangerine Switch Assistant didn't work for me at all. When you select "Transfer pre-authorized bill payments" in the Switch Assistant menu, it allows you to input login information for your current banking institution, and the Switch Assistant "searches" for your current pre-authorized bill payments. Even though I had 3 pre-authorized payments setup for my old bank, the Switch Assistant could find none of them. I had to switch them all manually.

I had to go to each of my pre-authorized bill payees, and provide a void cheque from my new Tangerine account. It wasn't as simple as the Switch Assistant promised, but it didn't take very long to update this information in person (or through email).

Make sure you have enough money in both your Tangerine accounts and your previous institutions accounts to cover any bill payments – the timing of switching over automatic bill payments can sometimes be unpredictable.

Step 5: Completing your switch to Tangerine

The hard work has now been done. At this point you should have completed the following:

Opened a Tangerine Savings Account
Opened a Tangerine Chequing Account
Linked your Tangerine account with your previous institutions chequing account to make easy transfers between them
Updated your incoming direct deposit payments to go to your new Tangerine Chequing Account
Switched over all of your outgoing automatic bill payments to come out of your new Tangerine Chequing Account

Time to finish the process! Move the rest of your money from your old banking institution to your new Tangerine account, and close your old account to avoid paying those annoying monthly fees. To move your money from your linked account, click on the "Move my money" option from the left menu.

Now that you've linked Tangerine to your old banking institution, you can now select them in the "From" option, and then select your new chequing account in the "To" option. Once all of your money has been transferred, you will likely need to physically go to your old bank to close your chequing account.

That's it

You are now on your way to banking without any monthly fees. It's important to make sure you close your chequing account at your old bank once everything has switched over. Forgetting to do this could lead to still being charged monthly account fees, as well as penalties for not having funds to pay these fees. Good luck with your bank switch!